But the answer may be difficult. If you're looking for a new ChMS (even hypothetically), what are the few key points that would cause you to pick one vendor over another? Company? People? Price? Features? Integrity? Referrals? Is it conceivable to build a survey or matrix or simple piece of software, where by answering a few questions, the most obvious choices would be presented? Any good ideas? Chris, Jerry, Joel, you've all touched on this. Here's your chance!